FREIGHT BROKER AGENT
The logistics industry offers many opportunities to learn and serve in various positions. I Need Empty Trucks gives you the tools, support, and freedom to excel. We are a family, and we help each other grow.
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Job Description
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As a Freight Broker Agent, you will leverage I Need Empty Trucks' services, freight solutions, and training to obtain new customers and carriers, nurture existing relationships, and build solid new ones.
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What to Expect
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Being on the phone all day
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Being on the computer all day
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Obtaining new customers
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Obtaining new carriers
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Build solid relationships with logistics professionals
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Use of a Customer Relationship Management (CRM) software
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Making calls to potential customers and carriers
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Sending out shipper and carrier packages
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Preparing shipping documents
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Watching load boards
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Utilizing the Transportation Management System (TMS)
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Communicating with other departments
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Sending emails
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Working in a fast-paced environment
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Building a book of business
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Personal & Professional Development
What We’re Looking For
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High school diploma or higher (Required)
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At least one year of customer service (Required)
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Knowledge of the transportation industry (Preferred)
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Proficiency with Microsoft 365 software (Required)
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Ability to multitask in a fast-paced environment and meet performance metrics
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Negotiation, persuasive, aggressive, and confidence skills
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Entrepreneurial spirit, self-motivation, and a passion to succeed
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Organized and punctual
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Decision-making skills
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Ability to communicate authentically and persuasively with leads, customers, and stakeholders
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​Other duties as needed
I Need Empty Trucks Offers​​
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In-depth training for your success
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Ongoing support
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Great Reputation
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Managing your back office
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A place to call home
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Unlimited earning potential​
EXPERIENCED BROKERS
​If you have experience as a broker, you have two options:
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Option #1: If you have experience brokering freight, you will start at 60% commission per load you broker until you start grossing 30k per month; at this point, your commission will rise to 62%. Your commission will continue to increase until you reach 70%, which is the cap.
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You must purchase your load boards and TMS from us at a monthly fee until you start grossing 30k per month; after you reach that, we will begin paying for them. If you come to our office daily to broker, your cubicle will have a computer, phone, and headset.
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You will receive ongoing training and support. We will manage your back office while you broker freight. You will also receive a business email address and phone number.
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Option #2: If you have experience and a book of business, you will start at 70% commission, and we will pay for your load boards and TMS. The cap is 70%.
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You will receive ongoing training and support. We will manage your back office while you broker freight. You will also receive a business email address and phone number.
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INEXPERIENCED BROKERS
Option# 1 is only available to those in the Chicago, IL, area. If you are not in the Chicago, IL, area, you must pay for training before becoming an agent.
You may view training options at the School of Brokering:
Option #1 - Chicago, IL Area: We provide a free in-person freight broker training course for four (4) weeks. After we train you, you must be an agent for our brokerage for at least one (1) year, or you will owe us $5,000.00.
You must purchase your load boards and TMS from us at a monthly fee until you start grossing 30k per month; after you reach that, we will begin paying for them. If you come to our office daily to broker, your cubicle will have a computer, phone, and headset.
You will receive ongoing training and support, and we will manage your back office while you broker freight. You will also receive a business email address.
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Option #2 - In person: You can pay us to train you to broker freight. After training, you can become an agent for our brokerage or another brokerage. The cost for training is $1,250.00 per week. - Learn More
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You must purchase your load boards and TMS from us at a monthly fee until you start grossing 30k per month; after you reach that, we will begin paying for them. If you come to our office daily to broker, your cubicle will have a computer, phone, and headset.
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You will have ongoing training and support. We will manage your back office while you broker freight. You will receive a business email address and phone number.
Option# 3 - Online: You may take the online course from the School of Brokering and become an agent after you complete training. - Learn More
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Equal Employment Opportunity
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I Need Empty Trucks, LLC does not discriminate against any applicant for employment or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. I Need Empty Trucks, LLC will take affirmative action to ensure that the EEO Policy is implemented regarding advertising, application procedures, compensation, demotion, employment, fringe benefits, job assignment, job classification, layoff, leave, promotion, recruitment, rehire, social activities, training, termination, transfer, upgrade, and working conditions.